Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing and using Korea One Trading's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
Korea One Trading provides purchasing agency services for products available in South Korea. We act as an intermediary between you and Korean sellers to purchase, inspect, package, and ship products to your specified address.
3. Ordering Process
When you submit an order request:
4. Pricing and Fees
Our fee structure is as follows:
All fees are included in your quote before you confirm. There are no hidden charges. With our DDP service, customs duties and import taxes are handled on your behalf.
5. Payment
We accept PayPal and cryptocurrency payments via NowPayments. Payment must be completed before we proceed with purchasing your items. Quotes are valid for 24 hours from issuance.
6. Cancellations and Refunds
Cancellation policies:
If an item is unavailable or there's an error on our part, you will receive a full refund.
7. Prohibited Items
We cannot purchase or ship:
8. Liability
Korea One Trading acts as a purchasing agent. We are not responsible for product quality issues from manufacturers, shipping delays beyond our control, customs seizures, or duties and taxes. We carry insurance for items in our warehouse and during shipping through DHL.
9. Warehouse Storage
Free storage is provided for 6 months (180 days) from item arrival. After the free period, storage fees of $5/month per package apply. Items not shipped or claimed within a reasonable period after notice may be disposed of.
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
11. Contact
If you have questions about these terms, please contact us through WhatsApp, Telegram, or Email via the contact options on our website.